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FAQ’s

 

Are there any interest or fees associated with Cashew, tabby or Emirates NBD?

There are no interest and no fees when purchasing via tabby or Cashew.

With Emirates NBD there is one time processing fee of AED49 per transaction.

Is there a limit on the value I can purchase an item through an installment plan?

The limits placed by our BNPL partners are as follows:

Installment plans from ENBD are dependent on the account user's credit score and eligibility, as per the bank. 

Tabby offers a 4-Month installment plan of up to AED8,000 for new customers and a 5-Months installment plan of up to AED10,000 for existing customers.

Cashew offers a 3 month installment plan for purchases below AED8,000 and a 6 month installment plan for purchases below AED12,000. 

Please note that invoices that exceed the aforementioned limits are subject to disapproval from the BNPL partners at their discretion. 

If you are interested in purchasing an item that exceeds this amount please reach out to us at online@garderobe.ae and we can assist you further.

Can I refund or exchange an item I purchase through installment plan?

We do not accept refunds or exchanges on items purchased through installment plans.

What are the payment plan options?

  1. tabby splits your payment into 4 or 5 installments
  2. Cashew splits your payments into 3 or 6 installments
  3. Emirates NBD may split your payment into 6 or 12 installments

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