FAQs

Do you guarantee authenticity, quality, and condition of items?

Each item listed on the Garderobe website has been through a detailed assessment by our in-house/external authentication team before it is listed. If there is any doubt about the authenticity of an item, it will not be listed. We also make sure to mention any imperfections or signs of wear on the product page of each listing.

When I buy an item, how do I receive it?

You can either collect your item directly from the Garderobe store, or we will courier the item to you. Shipping costs will be added to your item at checkout. Please see our Shipping & Delivery page for more details.

How do I know that the item will be in good condition when I receive it?

We only list pre-loved items (in some cases, items that are new and never used) that adhere to our quality parameters. Where there are imperfections, we make sure to highlight these clearly on the listing. If you require more details, we will be happy to send you more photos or describe the condition to you, give us a call or send us an email at customercare@garderobe.ae

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